Seems to me that there are parallels to be made between stadia and the current situation with paypal.
Tech companies grew so fast that they never had to understand that over time the primary commodity in business is trust. It's very difficult to build trust, but it's even more difficult to maintain it, because it's very easy to get too big for your britches and start thinking that because the group trusts you they will never not trust you.
Ironically, I think that the so-called trust and safety departments in these companies have been leading the diminishing trust. Not just in terms of people who look at speech police and decide that they don't trust a big website to be the speech police, but also in terms of people who look at a promise of speech police, and that promise isn't kept because it can't be kept.
In all these ways, it's entirely possible that we've already passed the point of peak social media, of peak big Tech. I suspect that gen alpha and the generation that comes after it may be raised with the knowledge that social media is a dangerous vice perhaps to be tolerated, but not to be fully embraced. The stories that we see of cancel culture do work as allegory for the upcoming generations, they get to see what happens when you share just a little bit too much with your big and best friend, the internet.
Tech companies grew so fast that they never had to understand that over time the primary commodity in business is trust. It's very difficult to build trust, but it's even more difficult to maintain it, because it's very easy to get too big for your britches and start thinking that because the group trusts you they will never not trust you.
Ironically, I think that the so-called trust and safety departments in these companies have been leading the diminishing trust. Not just in terms of people who look at speech police and decide that they don't trust a big website to be the speech police, but also in terms of people who look at a promise of speech police, and that promise isn't kept because it can't be kept.
In all these ways, it's entirely possible that we've already passed the point of peak social media, of peak big Tech. I suspect that gen alpha and the generation that comes after it may be raised with the knowledge that social media is a dangerous vice perhaps to be tolerated, but not to be fully embraced. The stories that we see of cancel culture do work as allegory for the upcoming generations, they get to see what happens when you share just a little bit too much with your big and best friend, the internet.