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It must suck for people who can't be politely negative, who are either rude or a pushover, nothing in between.

Generally easier irl than online I suspect.

Certainly more common IRL than online it seems. I don't know why it would be easier. I guess because you can't hear people's true tone of voice?

Yeah, exactly. You can say some pretty ruthless words but some intonation and body language can make it perfectly clear you're not trying to be angry or malicious, whereas in text you have to try to express what you're saying, and for example if you were just giving someone a friendly reminder, you can hear someone being friendly but often "just a friendly reminder" comes off either being used in and ironic sense for a not so friendly reminder, or generally just have a little bit more malice to it then the writer likely intended.

It's one reason why sometimes it takes me 3 days to compose an email that I could have done over the phone or in person in 30 seconds, sitting there trying to figure out exactly the best way to express a tone that would just come naturally.
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